Earn the right to inboxes – 7 tips for successful email marketing

Spam EmailsDo you want to be known as a successful business owner that truly listens to customers and respects their privacy – or would you rather be labelled as a prolific spammer?

The answer is easy.

A smart marketer knows that when you continue to flood other peoples inboxes with messages that they see as junk mail, you’re doing a huge disservice to your reputation.

Still, millions of unrequested emails are sent every day, only to sit idle in inboxes, spam filters, and trash bins. It serves as a critical reminder of how important it is to get your customers’ permission before adding them to your email marketing list.

Permission-based email helps you develop stronger ties to your customers (which results in repeat sales and positive word-of-mouth), as well as better open rates, fewer spam reports, and is generally more effective.

So how can you get permission and elevate your content to ‘must read’ status?

7 tips for earning and keeping the right to email customers.

Odds are that you’re all sorted when it comes to making it easy for customers to join your email list – tactics like:

  • Simple sign-up forms on your website
  • Inserting social sharing tools in your email and newsletters
  • Putting a physical sign-up sheet by the till.

So, to take things up a notch, and find more people who truly will want to receive your emails, consider some of these ideas…

1. Highlight what’s in it for the customer.

When asking a customer for permission to add them to your contact list, be sure to focus on the benefits they’ll receive, like insider deals, invitations to private events, access to VIPs, and/ or relevant and exclusive content.

2. Tap into your customers’ network.

Friends of friends who share the same interests are more likely to take you up on an offer when it comes through an existing customer who is also getting a deal on your products or services.

3. Present a special offer to new subscribers such as rewards points.

This helps effectively engage the customers that are most likely to return. It also eliminates the issue of attracting short-term customers that quickly opt-out after they redeem the offer.

4. Keep your subscribers engaged

It’s more important to be a great listener than a great writer when it comes to creating content for your email and newsletters. When you present information that customers actually want, they’re more likely to respond and share it.

5. Share your valuable expertise.

Nobody else has the same experience and perspective that you bring to your business. When you combine that with your passion for what you do and match it up with customer interests, you’ll find that your content is original and in demand.

6. Segment for more targeted messages.

Divide your list into different categories such as demographics, interests and recent purchases and then present relevant and targeted content to the different groups. For example, a sporting goods shops’ newsletter may go to all customers, yet the lead article for one recipient could be about kayaking while another customer sees a cycling story.

7. Analyze results.

Look at your email results and customer responses on social media. This will tell you which content gets opened and shared and the topics customers are most interested in.

Once you earn the right to contact customers and consistently provide relevant information and offers that can’t easily be found elsewhere, they’ll look forward to seeing your name in their inbox.

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