The Distributor of the Future [Infographic]

The promotional products industry is changing. Buyers are getting younger, and increasingly going online for their purchases, or at the very least, to research their options.

That isn’t to say that the role of the expert promotional products consultant is dead. Far from it. But to stand the best chance of succeeding, distributors need to be able to play both sides of the field.

This infographic shows the skills that the distributor of the future will need, and one thing’s for sure – the job isn’t getting easier! It’s about engaging people wherever and however they find you, and offering an exceptional customer experience across the board.

Let us know whether you agree, disagree, or just want to offer your suggestions in the comments box below!

Distributor of the Future Infographic

About Customer Focus (formerly Trade Only)

We’re a technology company who specialize in providing websites, order management and CRM solutions for the promotional product, apparel, print and sign industries. Many of us have years of experience working in these industries, and we’ve seen first hand how a great online presence, coupled with efficient processes and a well educated team of people, makes the difference between success and mediocrity. Meet our team, learn more, and sign up for a free trial at www.customerfocus.com.

2 Responses to “The Distributor of the Future [Infographic]

  • Great article Liz. The industry always changes and it’s paramount to stay nimble.

  • Some truly nice and utilitarian info on this internet site,
    too I think the layout has got wonderful features.

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